How to See Reviews on Google: A Step-by-Step Guide (2025)
Whether you’re a business owner tracking customer feedback or just someone curious about past reviews you’ve left, knowing how to find and manage Google reviews is essential. In this guide, we’ll walk you through checking reviews on your personal account, viewing business reviews, and even managing them if you’re a business owner.
1. How to See Your Personal Google Reviews
If you’ve left reviews for businesses or places on Google, here’s how to find them:
On Desktop:
- Go to Google Maps and sign in to your Google account.
- Click the three-line menu (☰) in the top-left corner.
- Select “Your contributions” → “Reviews”.
- You’ll see a list of all reviews you’ve ever posted.
On Mobile (Android/iOS):
- Open the Google Maps app.
- Tap your profile picture → “Contributions”.
Choose “Reviews” to view your activity.
2. How to Check Reviews for a Business
Want to see what others are saying about a company? Here’s how:
On Google Search
Search for the business name on Google.
Look for the Google Business Profile panel (usually on the right side).
Scroll down to the “Reviews” section.
On Google Maps
Search for the business on Google Maps.
Click on the business name to open its profile.
Scroll to the “Reviews” tab.
3. How Business Owners Can Manage Reviews
If you own a business, you can track and respond to reviews via Google Business Profile (GBP):
Go to Google Business Profile and sign in.
Select your business location.
Click “Reviews” in the left menu.
What You Can Do:
✅ Respond to reviews (thank customers or address complaints).
✅ Flag Unsuitable reviews (if they violate Google’s policies).
❌ Can’t delete negative reviews unless they’re fake/spam.
Why Can’t I See Some Reviews?
Google may be reviewing them for policy violations.
The reviewer might have deleted their account.
Importance of Google Reviews
Google reviews are more than just comments; they are a reflection of customer experiences and can significantly impact your business in several ways:
- Building Trust: Positive reviews improve your business’s credibility, encouraging potential customers to choose your services.
- Identifying Areas for Improvement: Constructive feedback highlights aspects of your business that may need attention, allowing you to make informed improvements.
- Improving Online Visibility: A higher number of positive reviews can improve your business’s search engine ranking, making it more visible to prospective customers.
By actively managing and responding to Google reviews, you demonstrate a commitment to customer satisfaction and continuous improvement.
FAQs About Google Reviews
Yes! Go to “Your contributions” → “Reviews”, click the three dots (⋮) next to the review, and choose “Edit” or “Delete”.
It might be under review for policy compliance, or you might not be signed in to the correct account.
Search the business on Google Maps or Search—you can view reviews publicly without logging in.
Only if the review violates Google’s guidelines (e.g., spam, hate speech). Owners can’t delete legitimate negative reviews.
No, they stay visible unless deleted by the user or removed for policy violations.